FAQ, Policies

Our Commitment to You
We would like to take this opportunity to thank you for being an important member of our dental practice and to assure you of our continued commitment to excellence in providing dental care for you and your family. We appreciate your understanding in our efforts to maintain respectful guidelines for our practice to keep the caliber of care and service extraordinary.

Appointments
We attempt to schedule appointments at your convenience and when time is available. Preschool children are typically seen in the morning because they tend to be more cooperative, and we can work more slowly with the child for their comfort. More anxious children and children receiving treatment are typically reserved time in the morning. These children often worry throughout the day about their appointment and will be more prepared and have a better dental experience earlier on in the day.

We pre-plan and prepare for your child’s visit and hope you have done the same. Your appointment time has been reserved especially for you and we strongly encourage all patients to keep their appointments. When time is lost due to last-minute changes, other patients in need of treatment cannot be seen and your treatment is delayed, often resulting in negative consequences.

• Should any scheduling changes be required, we require at least 24 hours advance notice to avoid a $50.00 cancellation fee per visit.

Courtesy Reminder Call
We consider all appointments confirmed when they are made. As a courtesy, we make every effort to remind patients by telephone prior to their appointment but please do not depend on this courtesy. We have found that with the recent popular use of answering machines, cell phones, pagers, and voice mails, some of our patients may not receive these reminder calls.

If we are unable to speak with you directly, your appointment card will serve as confirmation and implies your obligation to be present at that prearranged date and time.

Dr. Evelyne

Dr. Evelyne’s practice vision is to provide high quality dentistry in a nurturing and caring environment. Her focus is patient-centered with emphasis on preventing dental disease, beginning in infancy to adulthood. Read More>

"Thank you Dr. Evelyne, We just love your fun office and the kids are excited for our next visit!" - Susan Yount

"All I can say is Thank YOU! Our daughter Kayla, age 8, absolutely loves coming to the dentist now. - Bethany Turner

Read More Testimonials >>